Shipping policy

Shipping & Delivery

  • Orders are processed and delivered within 14 business days.

  • Delivery times may vary depending on location and order volume.

  • Please ensure that all shipping information is accurate to avoid delays.

    To ensure the highest quality of service and commitment for all orders, we kindly ask you to follow our payment guidelines:

    1. The 25% Deposit Requirement

    • To confirm your order, a non-refundable deposit of 25% of the total order value is required upfront.

    • The remaining 75% balance will be paid in cash directly to the courier upon the delivery of your package.

    2. Why do we require a deposit?

    This policy helps us maintain efficient operations by:

    • Confirming Commitment: Reducing "fake" or accidental orders that lead to high shipping and packaging losses.

    • Priority Processing: Ensuring your items are immediately reserved and prepared for dispatch.

    3. How to Complete Your Order

    1. Select Items: Place your order through our platform.

    2. Payment Details: Our team will contact you with the available payment methods for the deposit (Bank Transfer, Digital Wallets, etc.).

    3. Confirmation: Once you send a screenshot/proof of the 25% transfer, your order status will be updated to "Processing".

    4. Cancellation & Returns

    • Pre-Shipping: If you cancel before the order is handed to the shipping company, the deposit is fully refundable.

    • Post-Shipping: If the order is refused at the door for reasons other than a manufacturing defect or wrong item, the deposit will be forfeited to cover the two-way shipping and handling fees.

    Our Guarantee: Your satisfaction is our priority. If there is any error on our part (wrong item or damage), we take full responsibility for replacement or a full refund.